Field-service software for home pros
Run your whole home-services business on one platform.
Website, customer portal, and staff portal — turn-key and branded to you. Quote, schedule, route, get paid, and keep customers coming back. Built for HVAC, plumbing, and home-maintenance crews.
See it live — this whole platform powers pugworksservices.net
Three products, one system
Everything your customers and your crew touch — in sync.
No stitching together a website builder, a scheduler, and a payments tool. PugWorks gives you all three surfaces, sharing one source of truth.
- 🌐
Marketing website
A branded site that captures leads straight into your pipeline — edit every section yourself, add your logo and colors, connect your own domain.
- 👤
Customer portal
Homeowners book service, review & e-sign agreements, save a card, pay invoices, and track their maintenance plan — 24/7, under your brand.
- 🛠️
Staff portal
Leads → quotes → scheduled jobs → paid invoices. Dispatch, optimize routes, run the field-day app, and see the numbers that matter.
What's inside
The tools that actually run the day.
Purpose-built for recurring-maintenance home services — not a generic CRM you have to bend into shape.
- 🗓️
Scheduling & routing
Day and month views, per-tech dispatch, and one-click route optimization with drive times and a live map.
- 🧾
Quoting & e-sign
Good/better/best options, versioned quotes with
Q-numbers, and an agreement customers sign and pay online. - 💳
Payments & tax
Take cards on your own Stripe account, auto-charge recurring plans, and handle sales tax correctly out of the box.
- 🔁
Maintenance plans
Per-property recurring agreements that bill automatically and generate the visits — the backbone of predictable revenue.
- 📱
My Day field app
Techs check in, follow the route, work a checklist seeded from the equipment, snap photos, and mark jobs complete.
- 🗺️
Marketing planner
Map your service areas by ZIP with real Census demographics, and target the neighborhoods worth your trucks.
- 📊
Reporting
Win rate by source, days-to-close, pipeline by stage, quote-to-close, and revenue by service — from live data.
- 🎫
Support & reviews
Log on-site cases with photos, keep customers updated, and invite Google reviews at the right moment.
- 👷
Team & certs
Technician roster, availability, and certification tracking with expiry alerts so nothing lapses on the job.
Simple, flat pricing
Pick a plan by the size of your operation.
Unlimited users and unlimited customers on every plan — you're never penalized for growing. Card payments included from day one. About two months free when you pay annually.
The essentials to run a one-crew business.
- Website, customer & staff portals
- Leads, quoting & e-sign contracts
- Scheduling & invoicing
- Maintenance plans & auto-billing
- Unlimited users & customers
Automation & growth for a busy crew.
- Route optimization & My Day app
- Marketing planner & email tools
- Reporting & funnel analytics
- Your own custom domain
- Technician HR & cert tracking
Scale for multi-crew, multi-site operations.
- Multi-location operations
- Premium data isolation
- Priority support
- Advanced per-customer pricing
- Onboarding assistance
Optional add-ons: QuickBooks Payments & accounting sync, priority / 24-hour support, and API & Zapier access — billed on the same monthly invoice.
Why PugWorks
Built for the way home-services work really flows.
Property-first, not just contact-first
Plans, equipment, photos, and pricing live on the property — because a customer can have two homes and a home can outlast an owner.
Your data stays yours
Every business gets its own isolated database and its own Stripe account. Your customers, your payouts, your brand.
Turn-key on day one
Website, portals, and payments come pre-wired. Add your logo, colors, and services and you're live — not stuck in setup for weeks.
One agreement, signed and paid
Customers pick an option, e-sign the contract, and pay in a single step — recurring plan and any one-time work together.
Questions
Good to know.
Do I need a website already?
No — a branded marketing site is included and you edit every section yourself. Keep your current domain, use a free yourbusiness.pugworksservices.net subdomain, or connect your own domain on the Multi-Truck plan and up.
How do payments work?
You connect your own Stripe account, so card payments and payouts go straight to you — PugWorks never sits in the middle of your money. Recurring maintenance plans bill automatically and sales tax is handled for you.
Is there a per-user or per-customer fee?
No. Every plan includes unlimited staff users and unlimited customers. You choose a plan by the features your operation needs, not by how big you grow.
Can I see it before I commit?
Yes. Book a demo and we'll walk you through the staff portal, customer portal, and a live marketing site. You can also explore the working reference platform at pugworksservices.net.
What does it take to get started?
We provision your workspace, wire up your branding, and help you import services and pricing. Most businesses are taking real bookings within days — not weeks.
Book a demo
See PugWorks running your business.
Tell us a little about your operation and we'll set up a walkthrough tailored to how you work — website, portals, scheduling, and payments end to end.
- ✓ A 30-minute live walkthrough of all three surfaces
- ✓ No obligation — see it before you decide
- ✓ Straight answers on pricing and migration
Prefer email? hello@pugworksservices.com